Legal & Customer Policies

Transparent Policies. Secure Payments. Reliable Digital Delivery.

Fazal Growth | Updated: 17 October 2026

Privacy Policy Terms Refunds Delivery Contact

01. Privacy Policy

Fazal Growth operates https://fazalgrowth.com. We respect customer privacy and explain how personal information is handled.

Information Collected

  • Name and email address.
  • Phone number when provided.
  • Billing and transaction information.
  • Customer support communications.
  • Device and website usage information where applicable.

How Information Is Used

  • Processing customer purchases.
  • Providing digital downloads.
  • Sending order and delivery notifications.
  • Customer support and dispute resolution.
  • Website security and fraud prevention.
  • Meeting applicable legal obligations.

Payment Security

Online transactions are processed using Razorpay. Fazal Growth does not intentionally store complete payment card numbers or CVV information on its website.

Cookies and Analytics

Our website may use necessary cookies to operate its shopping cart and checkout. Analytics or advertising technologies may also be used where configured and permitted by applicable law.

Data Sharing

Information may be shared with payment processors, hosting providers and other service providers necessary for completing orders and operating the website. We do not sell personal information to advertisers.

Your Privacy Rights

For privacy-related enquiries or requests concerning personal information, contact support@fazalgrowth.com. Requests will be handled subject to applicable legal and record-retention requirements.

02. Terms & Conditions

By accessing or purchasing through Fazal Growth, customers agree to these terms, subject to applicable consumer laws.

Products

Fazal Growth offers digital products and digital marketing-related services. The Family Budget & Habit Planner 2-in-1 Digital Bundle is intended for personal budgeting and habit tracking.

Pricing

  • Prices are displayed in INR.
  • The current digital bundle price is ₹299.
  • The final amount appears at checkout.
  • Digital delivery begins after successful payment confirmation.

Digital Product Usage

Customers receive a personal, non-exclusive, non-transferable license to use the purchased digital templates. Unauthorised resale, redistribution or public sharing is prohibited.

No Guaranteed Outcomes

The planner is an organisational tool and does not guarantee savings, financial improvement or particular personal results. It is not individual financial or investment advice.

Service Availability

We aim to maintain access to purchased products but temporary website or payment service interruptions may occur.

03. Refund & Cancellation Policy

Digital Products

Digital products are ordinarily made available immediately following successful payment. Once downloaded, change-of-mind cancellations may not qualify for a refund, subject to applicable consumer protection law.

Eligible Refund Requests

  • Duplicate payment for the same purchase.
  • Successful payment but non-delivery that cannot be resolved.
  • Corrupted files that cannot be replaced.
  • Product materially different from its published description.
  • Refunds otherwise required by law.

How to Request a Refund

Customers should contact support@fazalgrowth.com with their order number, payment reference and issue description, preferably within 7 calendar days of purchase.

Refund Processing

We aim to review requests within 3 business days and initiate approved refunds within 5 business days. The final credit timeline depends on Razorpay, the issuing bank and the payment method.

Cancellation

Cancellation before digital delivery may be requested through customer support. Requests received after delivery will be reviewed under the conditions above.

Customer Support: If you experience a download or payment problem, email support@fazalgrowth.com with your order number.

04. Shipping & Digital Delivery Policy

Digital-Only Delivery

Family Budget & Habit Planner is a digital downloadable product. No physical item is shipped and no physical shipping charges apply.

Delivery Method

  • Customer places an order online.
  • Payment is processed through Razorpay.
  • After confirmed successful payment, the order confirmation page provides a download link.
  • A download link is also sent to the email provided at checkout.

Delivery Time

Digital access is normally provided immediately after successful payment. Technical or verification-related delays may occasionally occur.

Download Access

The current product configuration provides downloads without a predetermined expiry. Customers are advised to save personal copies of their purchased files.

Delivery Issues

If a download email is missing, check the spam folder. For further assistance, email support@fazalgrowth.com with the order number.

05. Contact & Customer Support

For order assistance, payment issues, download problems, refund requests and privacy enquiries, contact Fazal Growth.

Business Information

Brand: Fazal Growth

Website: https://fazalgrowth.com

Support Email: support@fazalgrowth.com

Location: Madurai, Tamil Nadu, India

Business Address: [Madurai]

Customer Support Number: [+91 7010544382]

Grievance Contact: [support@fazalgrowth.com]

Support Response

We aim to acknowledge customer complaints within 48 hours and work towards resolving them promptly according to the nature of the issue and applicable law.

© 2026 Fazal Growth. All Rights Reserved.